Recent Commercial Posts

How To Get Rid of Odors After Flooding

6/22/2021 (Permalink)

Image of an office building Flooding can cause damage to your building.

Your property in New Bern, NC, can take on a lot of damage if it floods during a storm. Between sewer overflows, mold growth and other problems, the storm damage restoration experts you hire probably have a lot of work to do. Because flood water is contaminated, a vital part of the cleanup process will include disinfecting and deodorizing every surface and item that remains in your building.

Getting Rid of Odors After Flooding

Item Salvage

Just because items are soaked from flooding, that doesn’t mean they automatically have to be thrown away. Your restoration team is trained and equipped to salvage many items damaged in the storm:

  • Electronics
  • Equipment
  • Office furniture
  • Textiles
  • Documents

Mold Remediation

Some of the odor that lingers after a storm is likely from mold growth. Fungus can start to gather and spread on surfaces in as little as 24 hours after a flooding event, particularly if the humidity levels in your building are high. By incorporating mold testing and remediation into the overall cleanup process, technicians are able to stop this secondary damage before it gets out of hand. Once the mold problem is resolved, the smell that accompanies it will be gone, too.

Structure Restoration

Standing water and sewage loss can compromise the structural integrity of your building. It is possible that part of your flooring, walls and ceiling will have to be torn out and replaced. After all the materials that can’t be saved are removed and the affected area is dried, the remaining structure must be sanitized to get rid of any bacteria that the water left behind.

Contaminated water in your commercial building can lead to many problems, including structural damage, mold growth and ruined belongings. Certified cleanup professionals can not only disinfect your building but also deodorize it. A thorough restoration process ensures that your space is free from all the effects of the storm damage so that you can get back to business as usual.

Cleaning Up After Category Three Water Damage

5/28/2021 (Permalink)

Image of an overflowing toilet A toilet overflow can lead to category 3 water damage.

A flood in a commercial facility is problematic. Not only can the flood water damage equipment, property, and inventory, it can result in business interruption. The key to resolving flooding issues, especially those stemming from category three water sources, is to hire an effective, licensed, and insured restoration service in New Bern, NC. These companies will use a proven five-step method to restore your building, allowing you to return to full operations.

5-Step Clean up Method After Water Damage

1. Turn Off the Source

The primary concern in a category three or black water crisis is terminating the source of the flood. If a toilet overflow is the culprit, the water supply or waste line needs to be shut off or sealed to prevent any more water from entering the facility.

2. Remove Black Water

When the source of the water is under control, the restoration team can get to work removing the flood water from the building. Most disasters will only require shop vacs or pumps, but in significant floods, the company might use a pump truck.

3. Thoroughly Dry the Affected Area

With the water removed, the restoration service can begin drying out the property. The service team will probably open all windows and doorways as well as use fans and air movers. Depending on the time of year, dehumidifiers might be brought in to reduce the risk of mold development.

4. Clean and Disinfect

The crew will need to disinfect any and all surfaces that came into contact with the category three water. Some items will not be salvageable, so you might need to get comfortable with disposing of some things.

5. Restore the Area

With the area clean and disinfected, the team can begin restoring the facility, replacing carpets, drywall, insulation, anything flood-affected. When the crew is finished, you will not be able to tell there was ever a disaster.

Flood water can lead to significant interruptions and costs. The key to surviving the crisis is to bring in a restoration team as soon as possible to repair the damage.

Keeping Businesses Clean in New Bern, NC

6/1/2020 (Permalink)

Be sure to wash your hands for at least 20 seconds under water as warm as you can stand.

The Centers for Disease Control and Prevention continues to develop new strategies and update preventative guidelines in an effort to keep people safe and informed. To help extend some of this information and keep our Eastern NC brothers and sisters aware of our services, here are some updates.


Illness from COVID-19 is quite diverse, from mild to severe symptoms that can potentially even include death. According to the CDC, symptoms may appear two days to two weeks after exposure:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Many of these symptoms can be related to other conditions and illnesses, so It is very important to consult your medical provider if you develop any severe or concerning symptoms to determine what they are being caused by.

Expert Level Cleaning Services

The SERVPRO franchise professionals here at SERVPRO of Craven/Pamlico are uniquely prepared and equipped during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have decades of experience in dealing with biological contaminants and other, similar pathogens. Our crews go beyond the scope of work that regular janitorial staff perform on their regular cleaning schedule.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We follow all guidelines as provided by the CDC and local authorities.

Need Specialized Cleaning Services?
Call Us Today: (252)-637-7274

Tips and Best Practices to Minimize Your Risk

As our cities are beginning to reopen in “phases”, it is imperative to maintain vigilant, proactive measures to continue protecting yourself and others. Here are some tips to minimize your risks and exposure:

Practice Good Hygiene

    • Clean hands with sanitizer of at least 60% ethanol or 70% isopropanol content and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Don’t shake hands – use other noncontact methods of greeting
    • Use videoconferencing for meetings when possible
    • When video calls aren’t an option, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings
    • Wear a mask to help protect others
    • Maintain social distancing regardless of time and place

Stay Home if...

    • You are feeling sick
    • You have a sick family member at home home


Helping New Bern Landlords With Turnovers

2/14/2020 (Permalink)

Make your property look its best with SERVPRO of Craven/Pamlico.

One of the common and often frustrating things for landlords to handle are tenant turnovers. Even commercial and industrial settings aren’t immune from the frustrations that the wrong tenant can cause. We here at SERVPRO of Craven/Pamlico counties understand this and are equipped to help get your property in condition for the next person or business.

A professional cleaning can remove years of accumulated dirt and potentially add a tremendous impact on the presentability of any given property. Being certified for trauma and biohazard cleanup, we can take on the toughest of scenarios; Even “hoarder” like conditions aren’t beyond our capabilities. We are more than happy to assist for a single instance or with a recurring schedule for apartments and other rental facilities. For more information about how we can help you with turnovers or any other cleaning and restoration needs, give SERVPRO of Craven/Pamlico counties a call today at: (252)-637-7274.