Recent Fire Damage Posts

4 Steps To Take To Prepare a Fire Evacuation Plan

5/28/2021 (Permalink)

Image of a building on fire Prepare a Fire Evacuation Plan

Although hundreds of thousands of house fires occur every year, most people don't think it will ever happen to them. Having a fire escape plan in place can be the difference between life and death for you and your family. This guide will provide an overview of how to create a fire evacuation plan.

4 Step Guide to Prepare a Fire Evacuation Plan

1. Include Everyone in Your Plan

If you have any household members with special needs, such as children, pets or elderly or disabled family members, it is important to include their needs in your emergency escape plan. Assign a family member to assist them and a second family member as a backup.

2. Identify at Least Two Escape Routes

Fires are unpredictable and your first choice of escape route may not be accessible. Identify at least two ways to get out of every room in your house. Make sure all escape routes open easily and that emergency release devices are installed on any security systems.

3. Choose a Meeting Place

Your fire escape plan should include a place where your household will gather once they get out of the house. This will make it easier to account for anyone who may be trapped in the home. Choose a specific location such as a neighbor's house, mailbox or stop sign. Emphasize that if someone is not accounted for, emergency personnel should be notified. No one should return to the house.

4. Make a List of Contacts

Make a list of people you may need to contact after a fire, such as your insurance company or a fire restoration company in New Bern, NC. Store it in a safe location outside of your home.

A fire in your home can quickly create chaos and confusion. Your family will have a much better chance of escaping without injury if you have planned and practiced a fire escape plan before a fire occurs.

How To Handle A House Fire

2/5/2020 (Permalink)

The ash and soot from a fire can cover a wide area in a short amount of time.

Coming home to a house fire isn’t something that anyone would want. Depending on the severity of the aftermath, you may decide on trying to handle the situation yourself. If so, here are some things to consider.  

Closely Monitor Exposure

Soot and ash from a house fire contain toxic health hazards that are best dealt with under controlled circumstances. Ash and remnants of burnt structures can cause irritation to the skin, eyes, nose and throat. Those with asthma are particularly susceptible, but nearly anyone can have breathing issues if over exposed and under protected.

  • Don’t allow any children or pets nearby if possible, as any toys or belongings will need to be thoroughly cleaned before they are safe.
  • Always attempt to wear protection for your skin and if direct contact is made, wash the area immediately to avoid irritation.
  • Don’t use fans or other wind-generating devices that might spew the ash into the air. If sweeping and disposing of ash, be sure to seal and double bag it to further reduce the chances of the ash becoming airborne.

Of course, if you feel overwhelmed and need some outside assistance you can count on the locally owned and operated SERVPRO of Craven/Pamlico Counties. No matter how large or small the job may be, we can help you with all your fire and water damage restoration needs.

Give us a call anytime at: (252)-637-7274.

Cooking Safety Tips for New Bern, NC Residents

1/28/2019 (Permalink)

Frying is one of the most frequent causes of home cooking fires.

With cooler temperatures outside, many of us choose to stay inside and cook something new and exciting to pass the time. While generally a great idea, be mindful that cooking fires are the number one cause of home fires in the united states. To stay on the safe side, let’s take a moment to learn some more about this kind of danger and how you can prevent it.

To start, let’s take a look at the numbers: According to the National Fire Protection Association (NFPA), cooking accounts for about 47% of home fires, 20% of fire-related deaths and 45% of the fire-related injuries reported across the country each year.

Scary though these figures may be, there are many steps you can take to prevent these kinds of fires. As simple as it sounds, monitoring what you cook can be tremendously helpful: the NFPA states that nearly one-third of kitchen fires happen when the person cooking leaves the equipment they’re using unattended. If you’re using the oven, just be sure to check in on it regularly!

Also, be sure to keep oven mitts, plastic/rubber utensils, towels, paper products and other flammables away from heat—they can start a fire just as easily as burnt food!

Lastly, be sure to:

  • Always stay in the kitchen when frying.
  • If you see smoke coming off the food you’re frying, turn off the burner or safely remove the pan from the burner. Smoke is a sign the oil is too hot.
  • Slowly heat the oil to the temperature you need.
  • Add food to oil gently, laying it away from you so that it does not splatter.
  • Always keep a lid beside your pan. If the pan does catch fire, cover it with the lid and turn off the banner. Let the oil cool before removing the lid again.
  • NEVER put water on a grease fire. If a fire starts to spread, leave the house immediately and call 911.

Of course, there is always a chance that even with the best preparation, unforeseen circumstances can happen. Just remember, if you or someone you know is in need of professional cleanup or restoration services, our 24/7 emergency crews here at SERVPRO® of Craven/Pamlico Counties are #HereToHelp. For questions or information, give us a call at: (252) 637-7274.

How we help New Bern, NC residents after a fire

1/7/2019 (Permalink)

What to do after a fire

If you find yourself wondering what to do after a fire occurs, getting in contact with the available 24/7 experts here at SERVPRO (252) 637-7274 can help you quickly get on the path of restoring your home. Time can be of the essence in such situations, as often times the heat from a fire can damage your home’s structure, leading to further damage from exposure to outside elements. Firefighting methods can also cause water damage—thankfully we here at SERVPRO are more than ready and equipped to help.

What we can do to help

Depending on the level of damage, there are several steps we take to get you back in your home. The first thing we do is come and evaluate to see what areas need what services. Typically, firefighting methods can leave extensive water damage, which we are also well equipped to handle. We can then begin removing any materials which have been damaged beyond repair. This can be walls, ceilings, flooring, personal goods and more—we do it all! After that, we can begin cleaning your home and items to remove stubborn soot stains and the persistent scent of smoke.

Here to help

The professional restoration services available at your locally owned SERVPRO® of Craven/Pamlico counties are available 24 hours a day, seven days a week if you or someone you know is in need of expert Fire & Water – Cleanup & Restoration™ services.

Fire Preparedness for New Bern, NC Residents

12/12/2018 (Permalink)

A fire extinguisher pressure gauge

New Bern, NC residents, do you have a fire escape plan in case of an emergency? Being prepared and having a plan of action could make all the difference in case of an emergency. Here are some tips to help.

Protective Equipment

Having properly operational smoke detectors in your home can give you crucial time to respond to a fire. Be sure to change their batteries on a frequent basis.

If you keep a fire extinguisher in your home, it is important to periodically check its pressure levels to ensure functionality. Keeping the right type of extinguisher nearby can be another important factor; for a list of the different types of extinguishers and how best to use them, click here.

Have an Escape Plan Planning out what to do in an emergency with your family every few months helps to keep everyone ready and aware. Going through your home looking at exits together and discussing where to meet if you get separated is a great way to stay prepared.

Emergency Contacts

Keeping a list of family doctors, medicines and medical information such as allergies can help responders provide you with the best possible care. Having family members in your emergency contacts can also enable you or others to quickly get in touch with those you love.

What to do After a Fire

Even if a fire doesn’t directly damage a large portion of your home, the smoke and soot as well as any water dispersed by the fire department may leave you needing professional restoration services. Of course, we here at your locally owned SERVPRO® of Pitt/Green & Craven/Pamlico counties are available 24 hours a day if you or someone you know is in need of expert Fire & Water – Cleanup & Restoration™ services.

Are you Deep-Frying your Turkey this Thanksgiving?

11/7/2017 (Permalink)

With the popularity of turkey frying increasing every year, people are at risk for fryer-related fires and injuries. U.S. fire departments are responding to more than 1,000 deep fire related incidents each year. According to the National Fire Protection Association deep fryer fires result in more than $15 million in property damage each year. Here are some rules to follow when deep frying a turkey.

Don’t Deep Fry a Frozen Turkey Frozen turkeys are full of moisture. Make sure your turkey is completely thawed out because water and hot oil don’t mix well.

Don’t Let Oil Get Too Hot If you see your oil smoking, it is too hot. When oil gets around 400-425-degrees it can catch on fire by itself. So, when deep frying a turkey most oils should stay around 350-degrees.

Don’t Use Too Much Oil When deep-frying a turkey a common mistake people make is putting too much cooking oil in their pot. Overfilling your pot can result in the oil spilling over into the flame on the burner. If you need to figure out how much oil you need try putting your turkey in an empty pot, fill the pot with enough water to cover the turkey. Once you remove the turkey mark the water line.

Don’t Deep Fry Indoors You should never deep-fry a turkey in your house, garage or on a deck. You should always deep fry a turkey in a yard away from anything that’s flammable.

Hopefully, this Thanksgiving will go smoothly. However, if a fire does occur and your Greenville home suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. SERVPRO of Pitt / Greene Counties has the specialized fire and water damage equipment and expertise to help you through this tough time. Call Us Today – (252) 329-7205

How to Prevent and Fight Grease Fires!

10/5/2017 (Permalink)

Did you know that Thanksgiving, Christmas Eve, and Christmas are the 3 biggest days of the year for grease fires? Grease fires occur when cooking oil becomes too hot. First the cooking oil starts to boil, then it starts to smoke followed by a fire. A grease fire is different from a regular fire, so the way you handle it is very important.

How can you prevent grease fires?

  • Keep an eye on the food you are cooking regularly. Do not leave it unsupervised for extended periods of time.
  • When frying, grilling, boiling, or broiling food, stay in the room.
  • Do not leave anything that may catch fire near the stove top.
  • Be extremely careful when placing food into hot grease.

If your oil does catch fire, complete the following:

  • Turn the Heat Off
  • Cover the Pot with a Metal Lid - Fire cannot exist in the absence of oxygen. With the lid on (and the heat off), the fire should quickly consume all the oxygen and put itself out. Use a metal lid since glass will shatter.
  • Pour Baking Soda
  • Spray the Pot with a Class B Dry Chemical Fire Extinguisher
  • Get Out and Call 911 - If the fire does break out of control, don't try to be a hero. Get out and find a phone to call 911.

Hopefully you never have to experience a grease fire! But, if you do and your Greenville home or business suffers fire damage, it can be especially devastating. SERVPRO of Pitt / Greene Counties has the specialized fire and water damage equipment and expertise to help you. Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (252) 329-7205

New Bern Smoke and Soot Cleanup

4/6/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your New Bern Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Craven/Pamlico Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –