Recent Why SERVPRO Posts

SERVPRO is Here to Help during this time of need

3/18/2020 (Permalink)

No matter your needs, the professionals at SERVPRO of Pitt/Greene are ready to help.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Craven/Pamlico, (252)-637-7274.

How SERVPRO can help Craven and Pamlico Residents With All of Their Needs

1/17/2020 (Permalink)

Don't let muddy feet ruin that favorite carpet of yours--call SERVPRO and let us take care of it!

We all know what it’s like—a family pet comes in with muddy paws after a rainy day or “has a little accident”; A child is overly excited about a new TV show and knocks over their fruit punch; You spill some coffee in your morning sprint to get to work after far too little sleep and a few too many hits of the snooze button—the trials of life love to send some chaos our way. Even with being our most diligent selves, performing regular maintenance on our homes—sometimes things slip past us. Every now and then it can be a bit much to take care of everything by yourself.

Worry not! That’s where we come in; no matter the size or situation, you can count on your locally owned and operated SERVPRO of Craven/Pamlico Counties to take care of your cleaning and restoration needs. Our expert technicians will help you manage and restore your home, giving you some much needed peace of mind.

Some of the many services we provide are:

  • Air Ducts & HVAC
  • Carpet & Upholstery
  • Drapes & Blinds
  • Contents Disposal
  • Deep Cleaning
  • Debris Removal
  • Ceilings, Walls & Hard Floor Removal
  • Deodorization
  • Mold & Mildew Remediation
  • Biohazard Cleanup
  • Crawlspace Services

Many know of SERVPRO as a worldwide leader in Fire and Water Cleanup and Restoration, but our professionals can make much more "Like it never even happened." Call us today at (252) 637-7274 to schedule an appointment.

Always Here for New Bern, NC Residents

1/14/2019 (Permalink)

Your locally owned and operated SERVPRO of Craven/Pamlico Counties are available 24 hours a day for fire and water emergencies. If you have suffered from water damage, our crews can get to you fast to take care of the situation. This fast response is important, since just a few hours can make a huge difference.

Always here for you

Dealing with an emergency can be a stressful, frustrating, and emotional experience. We here at SERVPRO understand this, and are here for you throughout the process. If you need experts that are compassionate as well as capable, call us at: (252) 637-7274.

Prepared to help

If you do call us for an emergency, we will ask you a few things to gauge the situation and to prepare our responding personnel with the correct equipment. We may ask questions such as:

  • Your name and contact information
  • The address we are needed at
  • If you have applicable insurance coverage, and through what company
  • The estimated time of emergency (remember, time is crucial!)
  • The cause of the emergency, if known
  • What steps have been taken already
  • Is there power available for our crews to use

If you or someone you know finds themselves needing professional cleanup & restoration services, the compassionate experts you can trust at SERVPRO® of Craven/Pamlico counties are Here To Help® 24/7 at 252-637-7274. #LikeItNeverEvenHappened #HereToHelp

New Bern, NC Residents, is Your Business Prepared for an Emergency?

1/14/2019 (Permalink)

Many businesses aren’t prepared for emergency damages that can cripple productivity and longevity. That’s why the professionals at SERVPRO® offer a business ready plan app called the SERVPRO® Emergency READY Profile—or ERP—at no-charge so you can prepare for Water Damage, Fire Damage, Smoke Damage, Mold, or a Bio-Hazard contamination. This plan could save you hundreds or even thousands of dollars and give you peace of mind that in an emergency, you have a plan.

Typically, the faster the response time to an emergency, the better the chances of minimizing primary and secondary damage. We here at SERVPRO are known to be “Faster to Any Size Disaster”, and are available 24 hours a day, 7 days a week—meaning you can rest assured that we are here for you any time, any day.

Of course, there is always a chance that even with the best preparation, unforeseen circumstances can happen. Just remember, if you or someone you know is in need of professional cleanup or restoration services, our 24/7 emergency crews here at SERVPRO® of Craven/Pamlico Counties are #HereToHelp. For questions or information, give us a call at: (252) 637-7274.