Water Damage Repair and Restoration

What is Water Damage Restoration?

Moisture that enters your home causing damage to the interior. Water can come from many sources in your home that will cause damage. The longer that the water sits the more damage it will cause.

  • Broken Pipe
  • Flooding
  • Crawlspace Moisture
  • Leaky Roof
  • Sewage Backup
  • Supply Line Leak
  • Broken Water Heater

There are many other ways that water may enter the interior of the home and cause damage. Restoration of your water damaged home starts with extracting the water and begin drying. Our trained and certified technicians are experts in water damage cleanup from any source. While you may be worried about the cleanup process, know that we are working with your insurance company and adjuster from day one. We have great relationships with all major insurance companies and are most likely on their preferred vendor list.

Water Damage Equipment

Our technicians use state of the art equipment to dry your home as quickly as possible. Extracting the water is only the first step in the mater mitigation process. We use air movers and dehumidifiers to remove any moisture from wet materials and the air as it evaporates. We understand that too much moisture will cause mold problems within a couple of days. We are available 24/7 to begin cleanup services for all our clients in New Bern and the cities in Craven and Pamlico counties.

Have Water or Flood Damage?
Call Us Today – (252) 637-7274

Locally Owned Company with National Resources

SERVPRO of New Bern is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of New Bern?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your New Bern home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration