New Bern, NC Fire Damage Cleanup and Restoration
In addition to fire, smoke, and soot damage, your New Bern home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.
SERVPRO of New Bern specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of New Bern
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (252) 637-7274
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. New Bern residents can expect an immediate response time, day or night.
Faster to Any Size Fire Emergency
When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your New Bern home or business. A faster response helps to prevent secondary damage and helps to reduce cost.
Locally Owned, with National Resources
We are proud to be an active member of this community. SERVPRO of New Bern is locally owned and operated so we’re already nearby and ready to help New Bern residents and business owners with any-sized fire and smoke damage emergencies.
We are proud to serve our local communities:
- New Bern, NC
- River Bend, NC
- Vanceboro, NC
- Bayboro, NC
- Oriental, NC
- Havelock, NC
- Croatan, NC
- Arapahoe, NC
- Bay City, NC
- Hobucken, NC
- Trent Woods, NC
Highly Trained Water and Fire Restoration Specialists
We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage.
Step 4: Water Removal and Drying (if water damage is present)
If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers.
Step 5: Removal of Smoke and Soot from All Surfaces
Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business.
Step 6: Cleaning and Sanitizing
We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.
Trusted Fire Restoration Leaders
If your New Bern, NC home has been struck by fire and smoke damage, SERVPRO of New Bern is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.
Reach us at (252) 637-7274 so that we can begin the process of making your fire incident a memory.